If you have ever been a victim of mother nature’s bad side, you have probably found yourself asking some of these questions:
If you are on any kind of social media platform you have seen these questions, and more, pop up after every severe storm. Colorado has had the second highest number of hail insurance claims in the last four years, and in the last ten years, hailstorms have caused more than $3 billion in insured damage!
Are you ready for some real change in the storm restoration field? At Endeavor Exteriors, we believe change is required to push our industry into the 21st century, and we will be the first to admit it. One of the main problems in this industry is communication – contractors are all hit with the same influx of business after a hailstorm and without the right systems, the right use of technology, and processes, the customer ultimately pays the price for a company trying to juggle too many projects. Hence the “Can someone please recommend a roofer who will call me back?” We’re solving that problem!
Another problem is transparency – much of the competition hasn’t been able to involve the customer in the actual work being done. This leaves the customer questioning the competence and integrity of the contractor. The business model is dated and unworthy of the 21st technological age.
Our customer experience involves communicating with our customers every step of the way and providing before, during, and after photos of all major work being completed. Don’t worry, all of this is automated, so no matter if we have 10 customers at one time or 100, all of our customers get the same experience. This leaves them feeling comfortable with the process, knowing that the work being done on their property is the highest quality. We’ve set the bar for transparency within the industry and customers should demand that from any contractor.
We aren’t new to the storm restoration field, our team is made up of professionals who have accumulated over 40 years of experience. We’ve seen our fair share of problems! We’ve also seen a complacency within the industry to really change and improve the customer experience. That’s where the team at Endeavor Exteriors comes in. With so much change happening in our world, with technology making people’s lives easier and empowering people with information, we believe there’s a great opportunity to empower people in one of their most vulnerable states.
If you find yourself in the path of one of Colorado’s storms, above all protect yourself first and your property second, if possible. When the storm passes, know that the team at Endeavor Exteriors is only a phone call away. A true 21st-century team, that is ready to help you understand, and guide you, through the storm restoration process.