Multifamily Questions
Where do I send RFP’s?
Please email sales@endeavorexteriors.com with any RFP inquiries.
What management companies have you worked with?
Mission Rock and AMC, just to name a few.
Do you provide concrete services?
Yes! We carry licenses in over 50 Colorado counties and hold a General Contractor license in many.
What states do you work in?
We currently have active projects in Colorado and Utah.
Multifamily – Roofing Questions
What types of roofs do you work on?
We work on steep slope and low slope roofs. We install steep slope asphalt, tile, stone, and metal roofs along with TPO, EDPM, and PVC low slope roofs.
Are you factory certified with any manufacturers?
Yes. We are certified GAF Master Elite contractors and GAF Low Slope contractors.
Do you offer extended warranties?
GAF extended warranties.
Does your company do repairs?
Yes, we can complete repairs on any steep slope roof. We currently do not offer low slope repairs services.
How much does an inspection cost?
Free!
Residential Questions
Do you offer same-day appointments?
Yes. Same-day appointments can be accommodated. Call us directly to make an appointment.
I need a roofing/siding certification form completed for my insurance company. Where do I get that?
Please send us the certification form provided by your insurance company that needs to completed to sales@endeavorexteriors.com.
I need a Class IV form for my insurance company. Who do I get that from?
If you lost or need a class IV form for your insurance company, please contact us at sales@endeavorexteriors.com
Does Endeavor have installers who work only with them?
Yes. We have installers that only work for our company by providing steady work for them over the years. Some installers do work with other contractors but we only work with the best installers. After almost 10 years in this business, we have learned that our installers are one of our most important assets.
What warranties do you offer?
Endeavor offers a lifetime labor warranty for all customers who had full roofing, siding, or window replacements. This warranty is not transferable to future homeowners. All other warranties are 1 year.
How far out are you scheduling appointments?
Appointments are often scheduled as early as the following day.
What are your financing options?
We offer great financing options. Please talk to your Endeavor rep to learn more if you are interested in financing.
How long do appointments usually take?
The average appointment is 45 minutes to 1 hour. This varies based on scope and complexity.
Can you schedule appointments on the weekends?
Yes. Call us to schedule a weekend appointment.
What other services does Endeavor Exteriors provide?
In addition to our primary trades (roofing, siding and windows/door) we also work on decks, painting, gutters, stucco, and stone.
Residential – Roofing Questions
What roofing manufacturers do you use?
We install GAF, Owens Corning, Malarkey, and Certainteed asphalt shingles.
What types of roofing materials do you install?
We install asphalt, stone coated steel, concrete tile, clay tile, metal, and low slope roofing materials
Do you replace gutters?
Yes, we replace gutters and downspouts with full roof replacement projects.
What is your roofing warranty?
We provide an industry-leading 10-year labor warranty. We also partner with manufacturers to provide extended labor and material warranties backed by the manufacturer for the greatest piece of mind.
Do you provide samples and design help when selecting roofing products?
Yes! Ask your Endeavor rep if you are interested in a specific sample color. You can also download the Hover App and “try on” materials and colors on your very own home.
Do you install low slope (flat roofing) material?
Yes, we install various low-slope roofing materials.
Do you install hail-resistant shingles?
Yes! We install GAF Timberline® ArmorShield™ II as the most common impact-resistant shingle. GAF also offers their Grand Sequoia® IR shingle, the highest impact rating available.
Do you work with my insurance company for roofing projects?
Yes, we work directly with your insurance company and adjuster to get your claim approved and provide you with a hands-off experience.
How many roofs have you installed in Colorado?
We have been installing roofs in Colorado since 2012 and have installed 1,000’s of roofs up and down the front range.
Are you a licensed roofer?
Yes! We carry licenses in over 50 Colorado counties and hold a General Contractor license in many.
What areas do you service for roofing? (show visual map)
Denver Metro, Boulder, Loveland, Fort Collins, Colorado Springs, and surrounding areas. See Service Areas page for more.
How long does it take to replace a roof?
On average, a roofing project can take anywhere from 1-3 days to install.
When do I pay you for my roofing project?
A deposit payment of 50% is due when materials are ordered and the final invoice is due when you are happy with the installation.
What kind of insurance does your company carry?
We carry General Liability, Workers Comp, Auto, and Umbrella insurance. You can have peace of mind when Endeavor has people working on your home.
Do your roofers only work for your company?
We have partnered with the best roofing installers in Colorado for many years. Most of our roofing installers stay busy with us year-round and we have worked with them for many years. Residential roofers in Colorado are all sub-contractors so they are free to work with other companies but our relationships with our installers are strong and they stick around.
Are your roofers insured?
Yes. We require all of our roofing installers to carry their own General Liability and Workers Comp insurance as extra safety measures.
Do you offer discounts?
We have promotions from time to time. Our pricing model is different than some of our competitors. We offer rock-solid pricing upfront that is competitive and comprehensive. We don’t price our customers 30-50% above retail and then offer seemingly great discounts. When we do offer discounts, they are true discounts.
Why should I choose Endeavor over another roofing company?
Customer service. We pride ourselves on our obsessions with customer service and providing our customers with the best remodeling experience available. You will see and feel that with anyone you interact with on our team.
Residential – Siding Questions
What types of siding do you install?
We install all siding materials including vinyl, fiber-cement, stucco, and metal.
What siding manufacturers do you work with?
We work primarily with James Hardie, LP, Edco, Plygem and Norandex
How much does a siding project cost?
Siding project costs vary by the type of material being used and how much. They can range from $6/sqft up to $30/sqft+. Read more here for average siding costs by material.
Do you work with insurance to help get my siding covered?
Yes. If you suspect you have storm damage, we will work directly with your insurance company and adjuster on your claim. Learn more about our insurance claims process here.
Do you provide samples and design help when selecting siding products?
Yes! We partner with Hover to provide customers with a 3D rendering of their home. This allows you to switch between different products and colors before making a decision. We also provide advanced design services with HD quality renderings for serious designers. This is an additional design fee and you can learn more here
Should I replace my windows when I replace my siding?
Yes, if you are planning on replacing your windows. The preferred sequence is to install the windows before the siding so we can install new windows with nail fins and replace the existing trim when we install the siding. This allows us to install the windows like a new construction project instead of having to retrofit them into the existing opening.
What are the most common things that go wrong on a siding project?
The most common things that go wrong are 1) Poor installation leading to problems immediately or down the road, 2) Mistakes in the ordering process that leads to delays, 3) No on-site supervision by the contractor that leads to installation or design errors.
How long should my siding last?
You will hear something different from every source. Here’s why: different climates impact material longevity and siding durability differently. We’ve outlined specific materials and how long you can expect them to last when properly installed and maintained.
What is covered under your siding warranty and how long does it last?
Endeavor provides an industry-leading 10-year labor warranty that covers workmanship. Each manufacturer has a different materials warranty depending on what is installed. Like with most things, the better the product, the better the warranty.
How do I maximize my return with my siding project?
Design! This is hands down the best way to capture ROI. Choose materials that will last and be low maintenance. Look around at different styles online and in your neighborhood. If your budget allows, go a little high-end on the design with accent siding and upgraded features.
Do you replace the house wrap with the siding?
Yes, we always replace the house-wrap
Do you need to take off my existing siding to install the new siding?
This varies from house to house. If we are installing vinyl siding and you have an old lap siding where it’s likely you only have insulation board underneath the old siding, then it is probably going to be the less expensive route to install the new vinyl over the existing siding. We can’t do that method with James Hardie or LP since they are heavier products and need a solid substrate to install into. Talk to your Endeavor rep when on-site if you feel like this is a concern.
Will I need to install new OSB?
If we tear off your existing siding and find insulation board is existing without any solid substrate like OSB or Plywood, then yes, we will need to install new OSB.
How much does OSB cost?
Wood is a commodity and fluctuates throughout the year. At the time of this writing, we saw wood prices soar after Covid and again when trade slowed between Canada and the US due to the trucking restrictions. Typically, new OSB can be range between 20-40% additional to the project.
Do you replace the window trims and other trim around the house with my siding?
Yes, we have to replace the window and door trims with the new siding. This will be included in your quote.
Should I replace my soffit and fascia when I replace my siding?
Depending on your goals for the project, we would recommend replacing your soffit and fascia. It will be an additional expense but having a professional do everything at once reduces the risk of things being installed incorrectly with other systems. The soffit and fascia are important parts of the entire siding system and it would be best if it is within your budget for the project.
How long does it take to install a typical siding project?
A standard siding installation takes anywhere from 4-10 days.
How long are lead times for siding material?
Lead times on products change throughout the year based on the manufacturer's supply and demand. As of this writing, we are coming out of Covid and the supply chain issues of 2021. We are seeing anywhere from 4-12+ weeks for lead times.
Are your siding installers insured?
Yes, we require all of our siding installers to carry their own General Liability and Workers Comp insurance as an extra safety measure.
Will someone from Endeavor be actively managing my siding install when construction starts?
Yes, you will have an assigned Project Manager who is responsible for overseeing the installation along with a Production Manager who will be overseeing the higher level performance of your project.
What’s the best siding material?
This depends on your goals for the project. Popular options include stucco, vinyl, fiber-cement, and metal siding. To help understand what’s best for you and your goals, read more.
Residential – Windows and Doors Questions
What is a full frame install and should I do one?
A full-frame install typically requires that you replace the entire window unit, new interior and new exterior trim. In some cases it requires interior, or exterior trim only, but not both. This type of install does not enhance the installation itself, it is purely a personal aesthetic choice.
How do I measure my windows?
There is no one way to measure windows, it solely depends on what kind of existing windows you have and how they were installed. It is best to leave it to the professionals.
What is a nail fin and should I request a nail fin install?
A nail fin install is typically used in new construction applications, although there are conditions in a remove and replace installation where it works perfectly. Those conditions would be where the siding or exterior trim is being replaced.
What is a pocket frame install and should I do one?
This application is where a window is secured into an existing opening without replacing any of the interior and exterior trim. In most cases the existing window frame is not as thick as the new window frame, and in those cases it will require that the drywall and/or the wood sill will need to be cut back.
Should I replace my interior sills and apron?
This will depend on a couple of factors. If the sills and aprons are in need of change due to any sort of damage, UV, water or similar issues then replace them. Nothing worse than getting beautiful new windows only to have unsightly old trim. The second reason would be that new windows aren't the same thickness as the existing window and the sill would have to be replaced.
How do you cut out the existing window?
Because windows are installed in many different ways, there isn't one answer to this question. The most common way is to cut between the exterior trim and the window, separating the window from its installation nail fin. It is also very important to cut the caulking on the interior window frame and drywall to prevent any drywall damage during removal.
I have a stucco around my windows, how will you install new ones without damaging the stucco?
Stucco is extremely fragile and requires a seasoned installer in order to limit the damage during the removal stage. In most cases the damage is very minor and can be touched or even covered by the new exterior caulking. The installation process is exactly the same as any other condition.
Does my trim around the windows need to be replaced?
It is not uncommon that the exterior has suffered water damage over its lifetime and will need to be replaced. Outside of damage to the trim, it would simply be a choice of updating the look of your product.
Should I install a double-pane or triple-pane glass?
Both of these glass options offer a viable product depending on your end goals. This is the perfect discussion to have with a window sales person to ensure that your specific needs are met.
What UV rating do you recommend for Colorado?
A window with a 95% UV protection rating is the target number.
I want to change the types (the operating styles) of my existing windows, is that ok?
Absolutely, as long as the dimensions are the same. That isn't to say that if you want to make a window or door larger or smaller, it can't be done, it just changes the scope of the project.
Do I need to install windows with tempered glass?
Only where your city or county building code(s) require tempered glass.
Do I need to install windows with privacy glass?
There are no code requirements on obscured or privacy glass, this is a personal choice.
How thick of a frame should my new windows have?
The thickness of your window has nothing to do with its performance, frame construction and glass selection are the most important items to consider.
How do I get the most energy efficient window?
Consult your window expert on which window(s) has the best U-Value and Solar Heat Gain Coefficient numbers available.
How long is your window warranty and what does it cover?
The window warranty is offered through the manufacturer itself. Endeavor offers a limited lifetime workmanship (labor) warranty on the installation of your product.
Are you installers insured?
Yes. All of the installers are required to carry insurance in order to subcontract with Endeavor Exteriors
How do you ensure quality control with your window installers?
A Project Manager is assigned to every window and door project.
When do I have to pay for my windows?
A 50% deposit will be required when the contract is signed. The balance is due once that you are satisfied with the completion of your project.
What is the best window material?
The best material is the product that works under all criteria, home design, frame color needs and budget will dictate the best material. If you are looking for the lowest cost (and quality) material, aluminum is your game. Vinyl is durable, and a very popular cost-effective option while fiberglass is the highest quality available with equally stellar benefits.
How much do windows cost?
There is a wide range of cost due to the fact that there are some many different window options available. An average starting cost would be around $1200.00 per window.
What manufacturers do you install?
Over the years we have installed many different manufacturers products, but over the past couple of years we have had our best success using the Pella and Milgard products.
Do you work with historical windows/ districts?
When required by the Landmark Commission. it should be noted that this will require a certain amount of effort from the homeowner.
How long to get window materials?
Several window materials are 12 weeks out to receive materials. Updates or material delays by manufacturer are posted on our Facebook page in real-time.
Insurance/Storm Damage
Do you handle insurance projects?
Yes, as a general contractor we can handle everything on your insurance claim and we have staff who are experienced in working with adjusters throughout the process
What scopes of work do you handle with insurance?
Roofing, siding, windows, gutters, and painting
Will you have someone meet with my insurance adjuster?
Yes! We always recommend that you have a professional contractor meet with your insurance adjuster on-site to represent you in the repairs process.
What happens if we don’t agree with the insurance adjuster’s assessment?
We will work with your insurance adjuster on the initial appointment to come to an agreement with repairs. In some cases, the insurance adjuster does not agree on the scope of repairs. If these cases, we will document the damages and submit them to the corporate office. We will work with the insurance company to schedule a re-inspection with another adjuster if necessary.
Should I file an insurance claim?
Storm damage impacts properties and materials differently. Schedule an appointment with our experienced staff to determine whether you need to file a claim or not.
What factors should I consider before filing an insurance claim?
1) Your claims history. Have you needed to file a lot of claims in the past? If so, the insurance company may be on verge of dropping your coverage. 2) The severity of the damage. Did the storm cause significant damage or minimal? If minimal damage and you have filed a lot of previous claims, it may be better to wait until the next storm to file. 3) Your deductible. Does the claim exceed the amount of your deductible? More insurance policies are coming with higher deductibles. Make sure you talk to a contractor to get a ballpark price for the repairs before filing a claim. 4) Are you staying or selling your home in the short term. If you are selling your house within the next 5-years but want to hold off on filing a claim, make sure you talk to a contractor to understand how the damage will age and get worse over the coming years. When you go to sell your house, a qualified home inspector will find the damage and you may be on the hook out of your own pocket. 5) How much time has passed since the storm. In Colorado, you will have 1-2 years (depending on the insurance company) to file a claim from the date of loss (the date of the storm). You will need to file a claim within these time limits for insurance to cover the damage.
Will filing an insurance claim negatively effect my premiums or my relationship with my carrier?
No, not a storm damage claim. Being that storm damage is defined as an “Act of God” insurance companies cannot raise their rates on an individual policyholder basis. This means that if you file a claim for wind or hail damage after a storm you won’t have higher rates because of it. This comes with a caveat though – usually, after a storm-related event, depending on the severity and insurance company, that every policyholder within those zip codes will get a blanket increase.
How do I file an insurance claim?
Call your local agent to start the process or call the claims hotline. We recommend having a professional contractor assess the damage before filing a claim.
How long does the insurance claims process take?
This varies throughout the year and by the insurance company but the claims process can take anywhere from 2-6+ weeks. The repairs process can take equally as long if not longer based on the scope of repairs.
Who is responsible for paying my deductible?
The customer is responsible for the deductible. Just like paying a co-pay at the doctor’s office, you will pay the contractor your deductible amount. If you have a $10,000 claim and your deducible is $1,000 the insurance company is going to pay your contractor $9,000 and you will pay them the additional $1,000.
Do you offer Class 4 impact resistant roof shingles that will lower my premium?
Yes! We work with many of the top insurance companies and provide cheap upgrades to impact-resistant shingles. Depending on your insurance company, you can save anywhere from 15-30% off your annual premiums going with a Class 4 shingle. Not to mention you’ll lower your chances of needing to replace the roof anytime soon.
How long will it take for you to schedule repairs?
Once we have the insurance scope finalized we will submit your project to our production office. You will hear from them within 1-3 days to start the repairs process. Depending on material availability and other scheduling factors, it can take anywhere from 2-4+ weeks to schedule your project.
When do I pay for my project?
With an insurance claim, you will pay your first ACV insurance check + deductible once we start the project. We will work with the insurance company to get the money released as we complete the work. You will pay us as you receive those additional insurance payments and when you are happy with the installation.
What should I do with my insurance check if it has my mortgage company on it?
1) You can either start the mortgage endorsement process yourself and reach out to your mortgage company to do that or 2) You can have our team do it for you.
Can I upgrade or have your company do more work outside of the insurance claim?
Absolutely! We are a licensed General Contractor in many counties across Colorado and can complete almost any exterior projects you have except landscaping.
Who will ensure quality control for the install?
You will have an assigned Project Manager responsible for overseeing all active construction and a Production Manager overseeing the performance of your entire install.
How do I pay my bill?
We will email you an invoice that allows you to pay via ACH or you can check. You can talk to you Production Manager during the initial review to discuss those details.
What service areas do you cover?
Denver Metro, Boulder, Loveland, Fort Collins, Colorado Springs, and surrounding areas. See Service Areas page for more.
Do you work with local insurance agents?
Yes! We work with many local insurance agents
How long have you been in business?
Since 2012.
Are you insured and are your installer insured?
Yes and yes! We carry General Liability, Workers Comp, Auto, and Umbrella Insurance. You can feel safe when our team is working on your property.
What is your rating with the BBB?
Since we’ve been in business we have always maintained an A+ rating with the BBB.
Why should I choose Endeavor over the other companies?
Customer service. We pride ourselves on our obsessions with customer service and providing our customers with the best remodeling experience available. You will see and feel that with anyone you interact with on our team.
Financing
Will pre-qualification affect my credit score?
Submitting pre-qualification will not affect your credit score.
Hard inquiry does not take place until we make payment to
your contractor.
Will I need to verify my income?
In the credit approval process, you’ll be asked your individual
“gross yearly income.” Please be as accurate as possible. If
further clarification is required, you may be asked for “proof
of income” through a W2 or a pay stub. (This verification only
impacts a very small percentage of customers.)
Can I apply with a co-applicant?
No co-applicants are accepted at this time, but someone
else in the household can apply if the original applicant is
denied. Applicants must be listed as owners of the property.
Once credit is approved, how long is it valid for?
60 days. You must sign your loan agreement within 60 days
of receiving approval.
If I am declined due to credit, what can I do?
You will be sent the reason for decline via email, and be able to
take appropriate action. You can then re-apply after 30 days, or
another member of the household can apply immediately.
Applicants must be listed as owners of the property.
When do payments begin?
REDUCED RATE APR LOAN
90 days after the first disbursement of funds are released to
your contractor or 15 days after the final stage of your project
is marked as complete, whichever comes first.
DEFERRED INTEREST, NO PAYMENTS LOAN
After the promotional period ends*.
* The promotional period timeline begins with the disbursement
of funds is released to your contractor. This takes place upon
completion of the first loan funding stage. This may occur upon
countersignature of the loan agreement or a later date of your
contractor’s choosing and your acknowledgement. Refer to
your contractor for details.
How do I make payments?
All of the loan information and payments will be made in
your borrower portal.
How do I find out how much I owe on my loan?
You can log in to your online account 24 hours a day to view
your loan balance and/or schedule a payment for the date of
your choosing. If you would like to obtain a full payoff
amount for a date up to 10 days in the future, please email
loanservicing@joinmosaic.com.
What happens if I move?
This is a personal loan, no lien is placed on your property as a
result. If you move, the loan will remain in your name and
you can pay it off anytime.
If I pay off the loan early, do I still owe interest?
REDUCED-RATE APR
You can pay off the loan amount at any point, and you’ll only
pay for interest that has already accrued.
DEFERRED INTEREST, NO PAYMENTS LOAN
If you pay off your loan before the promotional period end
date, you don’t owe any interest. If you don’t pay off your
loan prior to the promotional period end date, you are able
to pay off the loan amount at any point, and you’ll only pay
for interest that has already accrued.
Are there any early payment penalties?
Mosaic does not have any prepayment penalties.
Do prepayments go to principal or interest?
REDUCED-RATE APR:
Prepayments are first applied to interest that has accrued,
and then applied to principal.
DEFERRED INTEREST, NO PAYMENTS LOAN:
During the promotional period, all payments are applied to
principal. After the promotional period ends, prepayments
are first applied to interest that has accrued, and then
applied to principal.